job-preview.published 18/06/2026 07:36

K-Way - Retail Operations Intern

Via dell'Aprica, 12, 20158 Milano MI, Italy
K-Way
stage_extra_curr, full-time , 600 EUR/Monthly
job-preview.stage_extra_curr, full-time , 600 EUR/Monthly
job-preview.contract_mode: job-preview.hybrid
K-Way

job-preview.our_company

BasicNet Group

<p>BasicNet is the first marketplace in the clothing industry that owns several well-known brands in the apparel, footwear, and accessories market, including <b>Kappa&#174;</b>, <b>Robe di Kappa&#174;</b>, <b>Jesus&#174; Jeans,</b> <b>Superga&#174;</b>,<b> K-Way&#174;</b>, <b>Sebago&#174;</b>, <b>Briko&#174;</b>, <b>Woolrich&#174; </b>and<b> Sundek</b><span>&#174;</span><span>. Headquartered in Turin, Italy, the company operates on intangible aspects through a global network of licensees who produce and distribute its products, and offers various services to its network, such as research, development, global marketing, and information technology.&#160;</span></p><p>More at www.basic.net<br></p>

K-Way

K-Way is a well-known brand for adventure seekers and outdoor enthusiasts. Born in the heart of Paris in 1965, the brand revolutionized the rainwear market by introducing the world's first lightweight and waterproof jacket that could be conveniently folded into a small pouch.<p><span>More at www.k-way.com</span><br></p>

job-preview.job_desc

<div class="OutlineElement Ltr SCXW156385050 BCX0"><p class="Paragraph SCXW156385050 BCX0"></p><ul><li><span lang="EN-US" class="TextRun SCXW156385050 BCX0">Location: Milan, Italy</span><span class="EOP SCXW156385050 BCX0">&#160;</span></li></ul><p></p></div><div class="OutlineElement Ltr SCXW156385050 BCX0"><p class="Paragraph SCXW156385050 BCX0"><span lang="EN-US" class="TextRun SCXW156385050 BCX0">About the Role</span><span class="EOP SCXW156385050 BCX0">&#160;</span></p></div><div class="OutlineElement Ltr SCXW156385050 BCX0"><p class="Paragraph SCXW156385050 BCX0"><span lang="EN-US" class="TextRun SCXW156385050 BCX0">We are looking for a proactive, analytical, and detail-oriented Global Retail Operations Intern to support the Retail Operations team in the execution of daily store operations and strategic projects across our international retail network.</span><span class="EOP SCXW156385050 BCX0">&#160;</span></p></div><div class="OutlineElement Ltr SCXW156385050 BCX0"><p class="Paragraph SCXW156385050 BCX0"><span lang="EN-US" class="TextRun SCXW156385050 BCX0">This role offers the opportunity to gain hands-on experience in retail operations, business analysis, process improvement, and the implementation of key retail systems and tools.</span><span class="EOP SCXW156385050 BCX0">&#160;</span></p><p class="Paragraph SCXW156385050 BCX0"><span class="EOP SCXW156385050 BCX0"><br></span></p><div class="OutlineElement Ltr SCXW145119171 BCX0"><p class="Paragraph SCXW145119171 BCX0"><span lang="IT-IT" class="TextRun SCXW145119171 BCX0">Requirements</span><span class="EOP SCXW145119171 BCX0">&#160;</span></p></div><p class="Paragraph SCXW156385050 BCX0"><span class="EOP SCXW156385050 BCX0"></span></p><div class="SCXW145119171 BCX0"><div class="ListContainerWrapper SCXW145119171 BCX0"><ul><li><span lang="EN-US" class="TextRun SCXW145119171 BCX0"><span class="NormalTextRun SCXW145119171 BCX0">Currently pursuing or recently completed a Bachelor's or </span><span class="NormalTextRun SCXW145119171 BCX0">Master's degree in Business Administration</span><span class="NormalTextRun SCXW145119171 BCX0">, Economics, Engineering, Retail Management, or a related field.&#160;</span></span><span class="EOP SCXW145119171 BCX0">&#160;</span></li><li><span lang="EN-US" class="TextRun SCXW145119171 BCX0">Strong analytical and problem-solving skills.&#160;</span><span class="EOP SCXW145119171 BCX0">&#160;</span></li><li><span lang="EN-US" class="TextRun SCXW145119171 BCX0">Advanced knowledge of Microsoft PowerPoint and Microsoft Excel.&#160;</span><span class="EOP SCXW145119171 BCX0">&#160;</span></li><li><span lang="EN-US" class="TextRun SCXW145119171 BCX0">Experience using Canva for presentations and visual communication materials.&#160;</span><span class="EOP SCXW145119171 BCX0">&#160;</span></li><li><span lang="EN-US" class="TextRun SCXW145119171 BCX0">Excellent organizational skills and attention to detail.&#160;</span><span class="EOP SCXW145119171 BCX0">&#160;</span></li><li><span lang="EN-US" class="TextRun SCXW145119171 BCX0">Ability to manage multiple priorities in a fast-paced and international environment.&#160;</span><span class="EOP SCXW145119171 BCX0">&#160;</span></li><li><span lang="EN-US" class="TextRun SCXW145119171 BCX0">Strong communication and stakeholder management skills.&#160;</span><span class="EOP SCXW145119171 BCX0">&#160;</span></li><li><span lang="EN-US" class="TextRun SCXW145119171 BCX0"><span class="NormalTextRun SCXW145119171 BCX0">Fluent</span><span class="NormalTextRun SCXW145119171 BCX0"> Italian and English</span><span class="NormalTextRun SCXW145119171 BCX0"> </span><span class="NormalTextRun SCXW145119171 BCX0">is</span><span class="NormalTextRun SCXW145119171 BCX0"> mandatory.</span></span><span class="EOP SCXW145119171 BCX0">&#160;</span></li></ul></div></div></div>

job-preview.responsabilities

<div class="ListContainerWrapper SCXW237136186 BCX0"><span lang="EN-US" class="TextRun SCXW237136186 BCX0">Store Support &amp; Helpdesk Management</span><span class="EOP SCXW237136186 BCX0">&#160;</span><br><ul><li><span lang="EN-US" class="TextRun SCXW237136186 BCX0">Monitor and manage helpdesk tickets raised by stores, ensuring timely follow-up and resolution.&#160;</span><span class="EOP SCXW237136186 BCX0">&#160;</span></li><li><span lang="EN-US" class="TextRun SCXW237136186 BCX0"><span class="NormalTextRun SCXW237136186 BCX0">Coordinate with internal departments (IT, Logistics</span><span class="NormalTextRun SCXW237136186 BCX0"> </span><span class="NormalTextRun SCXW237136186 BCX0">and other stakeholders) to solve operational issues.&#160;</span></span><span class="EOP SCXW237136186 BCX0">&#160;</span></li><li><span lang="EN-US" class="TextRun SCXW237136186 BCX0">Maintain effective communication with stores regarding ticket progress and resolution.&#160;</span><span class="EOP SCXW237136186 BCX0">&#160;</span></li></ul><p><font face="Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, sans-serif"><span><br></span></font></p></div><div class="ListContainerWrapper SCXW237136186 BCX0"><span lang="IT-IT" class="TextRun SCXW237136186 BCX0">Business Analysis &amp; Reporting</span><span class="EOP SCXW237136186 BCX0">&#160;</span></div><div class="ListContainerWrapper SCXW237136186 BCX0"><ul><li><span lang="EN-US" class="TextRun SCXW237136186 BCX0">Support the Retail Operations team with ad hoc analyses and business insights.&#160;</span><span class="EOP SCXW237136186 BCX0">&#160;</span></li><li><span lang="EN-US" class="TextRun SCXW237136186 BCX0">Prepare reports, presentations, and executive summaries for management.&#160;</span><span class="EOP SCXW237136186 BCX0">&#160;</span></li></ul><p><font face="Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, sans-serif"><span><br></span></font></p></div><div class="ListContainerWrapper SCXW237136186 BCX0"><span lang="IT-IT" class="TextRun SCXW237136186 BCX0">Retail Operations Projects</span><span class="EOP SCXW237136186 BCX0">&#160;</span></div><div class="ListContainerWrapper SCXW237136186 BCX0"><ul><li><span lang="EN-US" class="TextRun SCXW237136186 BCX0">Support the implementation of new retail initiatives and operational processes.&#160;</span><span class="EOP SCXW237136186 BCX0">&#160;</span></li><li><span lang="EN-US" class="TextRun SCXW237136186 BCX0"><span class="NormalTextRun SCXW237136186 BCX0">Assist in projects related to </span><span class="NormalTextRun SCXW237136186 BCX0">BOH</span><span class="NormalTextRun SCXW237136186 BCX0"> organization, stock management, and operational efficiency.&#160;</span></span><span class="EOP SCXW237136186 BCX0">&#160;</span></li><li><span lang="EN-US" class="TextRun SCXW237136186 BCX0">Participate in the rollout of new POS systems and retail management platforms.&#160;</span><span class="EOP SCXW237136186 BCX0">&#160;</span></li><li><span>Collaborate with cross-functional teams to ensure project deliverables are completed on time.</span></li></ul></div>

job-preview.benefits

<p><em>K-Way is committed to creating a supportive and motivating work environment, promoting collaboration and open dialogue, welcoming every voice and idea. In addition, K-Way offers opportunities for professional and personal development, providing the resources and tools necessary for growth and success.</em></p><p><br></p><p><br></p>

job-preview.location